Self-Service Returns – 14 Days to Change Your Mind

We want your experience to be perfect. If you wish to return a product:

1. Submit your request by logging into your customer area here: My Casaharmony Account.
2. Once accepted, your request will be processed promptly and you will be refunded. Return costs are the responsibility of the customer  in accordance with our conditions

📌 Important :

Articles bearing the mention "made to order" in their product sheet are not not eligible for return, because they are made especially for you.

Reliable, Stress-Free Service

With Casaharmony, you benefit from fast delivery, simplified returns and complete tracking. Enjoy absolute peace of mind at every stage of your purchase.

Preventing stains:

To protect your covers and extend their lifespan, here are some tips:

• Avoid consuming food or drink near covered furniture.
• Use additional protection such as throws or armrests to protect high-use areas.

Machine wash:

Machine washing is a convenient way to clean your covers while preserving their quality. Here are the steps to follow:

• Check the label to follow the manufacturer's instructions.
• Choose a delicate program, at 30°C maximum.
• Place the cover in a washing net to protect it during the cycle.
• Use a mild detergent, without strong fabric softener.
• Air dry, avoiding tumble drying.

Hand wash:

If your covers are particularly delicate, hand washing is recommended:

• Fill a basin with lukewarm water and add a little mild soap.
• Soak and gently clean stains with a soft sponge.
• Rinse thoroughly with clean water and squeeze without twisting to avoid deformation.
• Leave to dry flat, away from direct sunlight.

Regular maintenance:

For quick and easy maintenance, here are some tips:

• Vacuum your covers regularly to remove dust, pet hair and other small particles.
• Treat stains promptly with a soapy water solution and a clean cloth to prevent them from setting.