Conditions of sale for custom-made items
Custom-made items are manufactured specifically to our customers' measurements and specifications. Due to this customization, these products cannot be returned or refunded after order confirmation.
However, if a clear manufacturing defect is found upon receipt, we undertake to exchange the item in question. To do this, we invite you to contact us as soon as possible, providing photos of the defect so that we can analyze the situation and offer you a suitable solution.
We therefore recommend that you carefully check all the details before confirming your order.
For more information, you can consult our return policy by following this link: Casaharmony Return Policy.
We remain at your disposal for any questions before your purchase to guarantee you an optimal experience.