Free delivery on orders over 50 euros

Help & FAQs

Add some general information for your shoppers.

FAQs

Ordering

Can I cancel my order?

We completely get it—we change our minds too! While we wish we could, once an order is placed, we’re unable to alter or cancel it at this time. We hope to offer a cancellation window someday in the future.

If the item(s) don’t work out, be sure to exchange them for a preferred style or return them for a refund. As a reminder, domestic return shipping is free.

What if I want to speak to someone?

We want to speak to you too! Contact us with any questions, concerns, or feedback. We will be sure to get back to you within 48 hours. However, please note that inquiries sent on Fridays will receive a reply the following Monday, but possibly sooner.

Shipping

What countries do you ship to?

We currently ship to the United States, Canada, Australia, and the UK. To inquire about shipping to a different destination, please contact us.

How long will it take to receive my order?

Standard shipping normally takes 3–5 days. Next-day shipping is available on all domestic orders (for an additional charge). International shipping times depend on the products and destination (estimated at checkout).

Returns and Refunds

How do I return a product?

Items must be returned within 30 days after receiving your order. Items must be returned in the same condition in which they were received, be unworn/unused, have any tags still attached, and include all the original packaging.

How long will it take to receive my refund?

Refunds are processed within 7 days from when we receive the item(s).